While setting up your HCC login for the first time, you will be prompted by Microsoft to provide two alternative methods to verify your identity upon login. The Microsoft Authenticator App is the recommended method for HCC students.
More Information and Support
Information on common two-factor verification issues, as well as quick solutions can be found in our Troubleshooting article.
Help for Returning HCC Students
If you last attended HCC prior to September 2021, you may have issues logging in due to never having set up alternative methods to verify identity. If you are unable to login using your default password or reset your existing account, you will need to contact our IT helpdesk at 1-877-736-2575 or submit a ticket with the online support center.
Check or Change your Security Settings
If you need to check or change the methods you use to sign into your account or reset your password, login to Microsoft with your HCC login.